Boutique Spa Manager

  • Full Time
  • Clapham

We are recruiting for a small luxury boutique spa/store manager for a stand-alone Clapham store. This role is only available to candidates with a beauty therapy back-ground, store management experience and relevant qualifications. You will need to be well presented, business minded and sales driven whilst maintaining a happy and productive team.

KEY RESPONSIBILITIES

● Assist in recruiting and leading a team of Beauty Advisors and Beauty Therapists
● Define goals and priorities to the Team
● Develop and maintain customer relationships by delivering the highest level of customer services
● Sell products and treatment services
● Take responsibility for managing difficult situations and find solutions to satisfy customers
● Ensure an impeccable store appearance and implement merchandising as defined by Company’s guidelines
● Handle the treatment bookings and coordinate the schedule to maximize usage and efficiency
● Oversee and monitor the staff operational arrangements
● Train the Team to make sure they have excellent product knowledge, sales techniques, customer service and IT
● Manage the inventory and replenishment

Skills Required

● Previous retail store management experience in beauty industry
● Good leadership with excellent customer servicing skills
● NVQ Level 3/ CIBTAC and/or CIDESCO Qualification is essential

● Strong motivation to develop the overall growth of the Company
● Self-motivated, disciplined, friendly, respectful, team player, quick learner, open-minded
● Good presentation with excellent communication and interpersonal skills

Salary £29 000 to £30 000

Monthly bonus target based can add additional £450-£550 per month


Posted in .