- Respect and value the importance of each employee’s job
- Team spirit is an essential ingredient for performance and success
- Share a common goal – employees need to know where they are heading
- Invest in development and training – employees need to experience growth and not stagnate
- Empower your staff – let them take ownership – believe in them
- Realistic job preview – don’t raise expectations when you interview prospective employees
- Appreciate them and say thank you frequently
- Accommodate individual working hours where possible – if people are forced to work shifts that don’t suit them they will leave
